You can expect your order to be ready for pickup within 7-10 days from the date of purchase. We will provide you with an estimated pickup date after your order is placed! Rare instances such as an abnormally high order load, or orders placed during holidays, may take longer. We are always very communicative throughout the manufacturing process and try to accommodate your order requests whenever possible. If you’d like pictures along the way, feel free to ask!
The standard method for receiving your order is pickup. Pickup is also the fastest way to receive your order. Our boards will fit in the backseat of any standard sized car. Please just ensure the backseat is clear of people, car seats, etc. We also provide hand delivery services within a 40-mile radius of Lakewood, OH for an additional $40, or shipping via FedEx. Please note- due to the size & weight of the boards & bags, shipping costs can be very high.
If you have a custom order request, you can submit your inquiry via the “Contact Us” page. Please add attachments if necessary. We will get back to you as soon as we receive it! Please note- pricing and/or manufacturing may vary with custom orders.
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